Administrative Assistant / Receptionist (Full-Time)

We are a well-established, specialty restoration company with a full-service pest control division. Our business is a fast-paced, around the clock operation providing Trauma Scene and Pest Control Services throughout the lower mainland.

We’re looking to build our team with professionals who integrate with our well-established and dependable team. We’re looking for those confident in their ability to undertake any project assigned to them and who will thrive in a fast-paced, changing environment.


  • 1-3 years direct experience with phone-based customer service
  • Experience in a related industry (eg. pest control, restoration or service industry)
  • Excellent computer skills with strong knowledge of Word, Excel & Outlook,
  • Knowledge in MHelpDesk & Quickbooks an asset
  • A professional & courteous phone manner
  • Class 5 driver’s license, clean driving record & own vehicle
  • Positive attitude & eager to embrace challenges
  • Strong constitution, discretion & compassion
  • Self-starter who shows initiative
  • Must be willing to learn
  • Strong organizational skills
  • Attention to detail
  • The ability to multitask

The successful candidate will work out of our Tilbury office, full time, Monday to Friday 8:00 -4:30.

– Duties include:

  • Organizing Files
  • Answering a multi-line switchboard
  • Qualifying in-bound calls by priority & gate-keeping
  • Providing general company information
  • Scheduling appointments
  • Photocopying, filing, organizing, scanning, faxing
  • Receiving courier packages
  • Processing payments
  • Assist with other administration duties as required
  • Data entry

This role requires the ability to be self-motivated and have the desire to create, manage and be accountable for his or her own agenda. We are a growing company and are looking for those with long-term potential. The successful candidate must be dependable, have a desire to contribute to growth, and be comfortable with change. As a growing company, we may ask employees to perform a variety of tasks some of which may fall out of the scope of this job description. On the job training will be provided during a probationary period, and the opportunity to pursue additional professional growth opportunities will be offered to candidates who demonstrate exceptional aptitude and potential.

Successful Candidates will Demonstrate:

  • Have excellent verbal and written English communication skills
  • Excellent interpersonal skills
  • Adaptable to change
  • Comfortable working alone
  • Focus
  • Exercises problem solving & critical thinking
  • Strong work ethic
  • Take & follow direction well


  • Competitive compensation
  • Work schedule flexibility
  • Opportunities for over-time and/or additional work-related projects
  • Benefits
  • Opportunity for growth
  • On the job training

When applying, please submit your resume and cover letter stating suitability and salary expectations.
Only successful applicants will be contacted.

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A map of the Lower Mainland, all served by 1st Pest Control.